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As a partner, Copilot Chat activation is the secret ingredient to business growth. By helping your customers get started and stay engaged with Copilot Chat, you not only unlock new values for them, you also create more opportunities to upsell paid Copilot seats. Plus, with every eligible activation, you earn rewards through our incentive programme. Activate, engage, and watch your sales opportunities grow
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From Chat Activation to Paid Copilot Seats
Personalized, secure assistance
Copilot Chat uses your work context to deliver relevant results, while keeping your data protected and private.
Easy access wherever you work
Copilot Chat is available across your platforms including your web browser, the Microsoft 365 Copilot mobile app, the Edge browser sidebar, Microsoft Teams, and Outlook
Save time and increase productivity
Get quick, consolidated answers to your questions. Instantly summarise emails, documents, or meetings, and generate drafts or reports in seconds.
Drive digital transformation
Adopt AI confidently with a tool that’s secure, and designed for your organisation’s needs.
Benefits of Copilot Chat
New capabilities now available
Activating Copilot Chat is not just about adoption, it’s a strategic upsell opportunity. Customers who start using Copilot Chat are primed for upgrades to paid Copilot seats. By tracking activation and usage, you can identify engaged customers and guide them towards full Copilot subscriptions, expanding your pipeline and increasing your revenue potential.
Microsoft training series: M365 Copilot Chat for all users
Unleash the full potential of Microsoft 365 Copilot Chat by joining Microsft’s newly refreshed Copilot Chat for All Users series! Discover the latest, cutting-edge features and powerful strategies designed specifically for business leaders and IT professionals.
M365 Copilot Chat videos
Watch official demo videos highlighting Copilot Chat’s capabilities, such as customer service, sales agent, enterprise web chat, agent management, and agent building.
Getting Started: Simple as ever
Let’s Copilot Chat is a gamified activation experience that accelerates AI adoption across your customers’ organisations. It offers role-based, bite-sized learning modules, making Copilot Chat fun, fast, and relevant for every employee.
After an easy onboarding, the personalized microlearnings and prompts help users learn by doing, supported by regular emails with tips, real-world use cases, and curated prompts.
NEW: Let's Copilot Chat
*Please note the following:
Available in English, Dutch, French, German, Italian, Spanish, Swedish, Danish and Norwegian.
Let’s Copilot Chat helps your customers get up to speed in minutes and lay the foundation for advanced Copilot solutions, all at no cost for ALSO partners during this special offer.
Learn more about the opportunity and leverage our GTM materials!
Campaign in a box
Ready-to-launch Copilot Chat materials, including Microsoft assets like the Success Kit, Scenario Library, and Copilot Chat Journey. Perfect for engaging customers and driving adoption.
Automated end-customer marketing with Channext
Channext's platform enables you to automate marketing by providing a centralized content library filled with ready-to-use assets like social media posts and landing pages. Campaign on Copilot Chat is available from November 2025.
Adoption Workshops for customers
Public workshops to accelerate M365 Copilot and Copilot Chat adoption and share best practices with your customers. Invite your customers to participate and benefit from expert-led sessions.
Microsoft 365 Copilot video series
Get practical, actionable knowledge on Microsoft 365 Copilot! Led by Venicia, a renowned cybersecurity expert, this series covers everything you need to know to help your customers get the most out of Copilot. Explore now our exclusive video Series with Venicia, the Cyber Queen.
ALSO AI Academy
Join the ALSO AI Academy courses to gain practical skills to support Copilot upsell and other AI-driven opportunities, discover new ways to grow your business, and connect directly with experts to deliver more value to your customers.