Copilot Studio & Agents: Control before scale 

A valuable use case still isn't a production system. Before an agent can operate at scale, organizations need clear controls around access, authority, accountability and risk.

This session focuses on the governance foundations that enable enterprise adoption, from permissions and approval models to testing, monitoring and operational ownership. The goal is simple: establish control before attempting scale.

Agenda

  • Why a valuable use case isn't automatically production-ready
  • Permissions, data access and appropriately governed use
  • Matching agent authority to the consequence of failure
  • Designing human approval and intervention points
  • Environments, controls, testing and production readiness
  • Incident response, monitoring and rollback
  • Assigning clear governance ownership